WhatsApp Communication Opt-In Policy

The Amelia Group
At The Amelia Group, we are committed to transparent and meaningful communication with our customers. This Opt-In Policy explains how we obtain your consent to send messages via WhatsApp, the type of communication you can expect, and how you can manage or withdraw your consent at any time.
________________________________________

1. Purpose of Opt-In

WhatsApp is a convenient and secure platform that allows us to keep you informed. Through WhatsApp, The Amelia Group may share:
• Project launches and exclusive previews
• Booking confirmations and payment reminders
• Site visit schedules and appointment updates
• Construction progress updates and handover notifications
• Personalized offers, promotions, and event invitations
We will only send you messages after receiving your explicit consent (opt-in).
________________________________________

2. How We Collect Your Consent

You may opt in to receive WhatsApp communications through the following methods:
• Website Forms: By selecting the consent checkbox while submitting an inquiry form
• In-Person / Events: By sharing your contact details and agreeing to receive updates during site visits, exhibitions, or sales events
• Digital Channels: By replying “YES” to invitations received via SMS, email, or website chat
Each opt-in request clearly states that you agree to receive WhatsApp messages from The Amelia Group.
________________________________________

3. Transparency of Communication

When you opt in, you will be clearly informed about:
• Sender: The Amelia Group
• Content Type: Transactional updates, service notifications, promotional offers, and project-related information
• Your Rights: The option to opt out at any time
You will also receive a confirmation message, such as:
“Thank you for subscribing to The Amelia Group updates. Reply ‘STOP’ anytime to unsubscribe.”
________________________________________

4. Opt-Out / Withdrawal of Consent

You may withdraw your consent at any time through any of the following methods:
• Reply “STOP” or “UNSUBSCRIBE” on WhatsApp
• Contact our customer support via phone, email, or website
• Request removal at any of our sales offices or events
Your request will be processed within 24 hours, and you will receive a confirmation of your unsubscription.
________________________________________

5. Data Privacy & Security

Your contact information will be used solely for WhatsApp communication purposes. The Amelia Group does not sell, share, or misuse your personal data. All communications comply with applicable data protection laws and WhatsApp Business policies.
________________________________________

6. Contact Us

If you have any questions regarding this policy, please contact us:
The Amelia Group
Email: sales@theameliagroup.com
Website: www.theameliagroup.com